COVID-19 

Due to COVID-19 measures enacted in the State of Washington, USA, LoadingReadyRun's fulfillment centre is currently unable to fulfill and ship orders.  We ask that you not submit any orders at this time.  However, we are leaving the LoadingReadyRun Store open, so you can browse our wares, enter your e-mail address to be notified of items coming back into stock, and even place orders.

If you absolutely want to place an order for anything currently in stock, please understand that we do not have a deadline on when it will be shipped to you.

Thanks for your patience and your support!

Fulfillment Handled by Penny Arcade 

After many years of running the store ourselves, we have now partnered with PA to handle the fulfillment of our online sales. This allows us to provide cheaper and faster shipping, even to our fans in Canada! PA's shipping staff are committed to making sure you are satisfied with your order, and we have complete faith in them. Your orders are in good hands! This does mean that we are no longer able to fulfill special requests, since we don't actually handle the items ourselves. Hopefully we can see you at a convention!

Delivery Times

To the USA:

Standard Shipping, which uses a variety of carriers, typically takes 3-7 business days for delivery. When using expedited shipping method such as UPS 3-Day or UPS Next Day, please remember that our warehouse requires 1-2 business days for order processing. Thus, expect a UPS Next Day shipment to arrive two days after the order was placed. For 3 Day, look for the package after 4 days.

International and military orders may experience delays in shipping due to inbound and outbound processing.

Many countries charge import duties and customs fees. These can vary widely. For example, in the United Kingdom VAT is owed on all goods valued £15 or more. These charges will also incur an £8 handling fee from Royal Mail. The recipient of your order will be responsible for any and all customs fees and duties. The whole customs clearance process can also cause delays beyond the shipping timelines listed above and while we're sorry when these delays happen, they are outside of our control. I know, they frustrate us too!  

To Canada:

Standard International Shipping - 2-4 weeks
First Class International - 3-5 weeks
Priority Mail International - 2-3 weeks
Express Mail International - 1-2 weeks

Holiday Schedule

Penny Arcade does not ship orders on the following US holidays:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving and the following Friday
  • Christmas Day

Shipping Rates

Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit.

Shipping Restrictions

Please note that UPS does not ship to PO Boxes. No tracking is available for First-Class International or Standard International Shipping Orders.

Customer Service

Please contact customer service if you need help or have any additional questions.